1. Personal and other User Information Used by Data East
By creating an account, accessing or otherwise using websites, services and/or Content, Customer affirms the Data East’s right to gather and use your personal information, including (but not limited to) the following:
- Contact information (name, family name, address, phone (fax) number, mobile phone number, e-mail address, company name, department, position)
- Electronic identification data (IP-address, cookies, etc.)
- Information about your usage of and interaction with Data East services and websites
- Products or services ordered and delivered
- Correspondence between you and Data East
- Information regarding your general geographic location derived through your IP address (e.g., your city, state, region). To provide any location-based features Data East may recognize your device and collect, use and share precise location data, including the real-time geographic location of your mobile device.
2. Purposes and Methods of Using Personal Information by Data East
The primary purpose of collecting personal and other user information is to provide you with safe, smooth, efficient, and customized maintenance services. Data East collects and uses, personal data related to you, as permitted or necessary to:
- provide technical support, customer support and troubleshoot problems
- inform you about service updates and faults
- request feedback or participation in on-line surveys with regard to Data East’s software products and services
- resolve disputes
- verify your identity
- customize, estimate, and improve Data East’s software, products and websites
- organize and carry out Data East's marketing or promotional campaigns/offers, contests, games and similar events
- protect your and Data East's interests, including in particular to enforce Data East’s terms of service and fight against fraud.
3. Disclosure of Your Personal Information
Except as provided below, Data East shall not sell, rent, trade or otherwise transfer any personal data or communications content to any third party without your explicit permission, unless it is obliged under applicable law or by order of competent authorities. Data East may disclose personal information to respond to legal requirements, to protect Data East's interests, to enforce our policies or to protect anyone's rights, property, or safety. As Data East continues to develop its business, Data East may occasionally sell or buy subsidiaries or business units. In such transactions as well as in the event Data East or substantially all of its assets are acquired by a third party, personal and other information of Data East users will generally be part of the transferred business assets. Data East reserves the right to include your information, collected as asset, in any such transfer to third party.
4. Your Personal Data and User Profile
Your user profile and personal information is the information provided by you by registration and is displayed in your Data East profile at the Data East’s websites and in the Data East software products. You can access your user profile from your account at the Data East’s websites to view, correct or complete required information, remove non-mandatory information; and manage privacy settings associated with your profile information.
5. Linked Websites and Third Party Applications
6. Privacy of Your Personal Information
Data East shall take appropriate organizational and technical measures to protect data provided to it or collected by it with due observance of the applicable obligations and exceptions under the relevant legislation. Your personal and user profile data can only be accessed by authorized Data East employees or consultants or concerned Data East group entities that need to have access to this data to be able to fulfill their given duties.
7. Contacting You
Data East may from time to time ask you to provide information on your user experience, which will be used to estimate Data East’s software products usability and thereby improve and enhance Data East's products and services only. You are at no time under any obligation to provide such data. All information, which is voluntarily submitted in feedback forms published on website, or in any survey you agreed to take part in is used for informative purposes to further improve Data East software products, websites, and services. Data East may also use email or some another electronic communication, or Data East software to keep you timely informed with news about Data East software products that you have purchased and/or to inform you about other Data East related information. You can unsubscribe of such notifications and/or promotional emails and messages by clicking the 'unsubscribe' link in the received email or in your account page at Data East’s websites.
9. Your Rights and Data East's Contact Information
You have the right to access and, where relevant, to amend your personal information free of charge, as well as the right to demand the erasure or blocking of this information. Some of your information may be viewed or edited online by signing into your account page on. We will respond to requests to view, correct, complete or remove your personal information within a reasonable period of time and upon verification of your identity.
Please address any questions to our support team at firstname.lastname@example.org. Data East will use all reasonable endeavors to accommodate requests to delete personal information unless it is required to be retained by law or for lawful business purposes.
10. Retention Time of Your Personal Data at Data East
11. Data East's websites